See our Membership Levels page for more information
Want more out of your preflight experience? The Premier Club Membership Program offers priority on-the-ground perks and access to Hawaiian Airlines' airport Premier Clubs for an annual membership fee.
No charge for your first two standard checked bags
Applicable overweight fees apply. Excess baggage fees apply starting with your third (3) checked bag (at stated third bag fee).
*Premier Club / First Class check-in line
Available at all Hawaiian Airlines operated check-in counters.
**Guests Allowed - Premier Clubs / Zone 2 Priority Boarding
Member is allowed two (2) guests, and they must be traveling on the same flight. Member must present Premier Club Membership card to TSA. Premier Club Membership does not entitle access to TSA Pre-Check lines. First class check-in line is available at all Hawaiian Airlines operated check-in counters. Express security line is available at select airport locations. Premier Clubs are available in Honolulu, Hilo, Kona, Kahului, and Lihue (HNL/ITO/KOA/OGG/LIH). Premier Club Membership does not grant access to The Plumeria Lounge located in Honolulu International Airport.
Whether you’re new to the Premier Club Membership Program or renewing your status, choose between purchasing a membership or redeeming your HawaiianMiles.
**New Premier Club Memberships are available to any HawaiianMiles member who is not currently a Premier Club member or a Pualani Gold or Platinum member. If you are not a HawaiianMiles member, you may enroll in the program online. Once logged into your personal portal you may purchase a new Premier Club Membership. New memberships begin the same month you enroll and expire 12 months from the end of the month enrolled. For example, if you enroll on 01/25/2014 your membership will expire on 01/31/2015.
***Renewing Premier Club memberships are available to current Premier Club members who wish to renew their membership before it expires. Members who renew after their membership has expired must purchase a new Premier Club membership for $299.00 or 40,000 HawaiianMiles. Renewed Premier Club memberships begin at the end of the last month of the current membership and expire 12 months later. For example, if your current membership expires on 03/31/2014 and you renew your membership on 02/05/2014, then your new membership will expire on 03/31/2015.
All HawaiianMiles members are welcomed to join our Premier Club Membership Program. Memberships are valid for 12 months and begin the same month you enroll.
If you are an existing Premier Club Member, you may renew your annual membership at a special rate before it expires.
When you enroll or renew you will be mailed a new Premier Club kit that will include your membership card and luggage tags. Your membership card is not required to receive your Premier Club membership benefits except for the Express Security Lines and “Unlimited TV & More Pack” on our A330 North American flights.
Don’t worry. Simply call HawaiianMiles Service Center and request a replacement card or additional personalized Hawaiian Airlines luggage tag.
When you contact us, please be prepared to provide us the following information:
Lost, stolen or damaged Premier Club Membership cards may be replaced for a fee. Members requiring a name change may purchase a replacement card and/or tag for a fee and are subject to the Terms and Conditions of the HawaiianMiles program. Hawaiian Airlines is not responsible for any correspondence lost or damaged in the mail.
Please visit our Premier Club Membership Terms and Conditions for more information.
Yes, if you are not a HawaiianMiles member, you will not be able to purchase the membership during the check-in process. You may sign up for the HawaiianMiles program either online or by calling Hawaiian Airlines Reservations. A HawaiianMiles account number will be generated for you immediately.
Yes, you can immediately take advantage of your 2 free baggage allowance and all other current Premier Club Membership benefits. The Premier Club Membership status will be printed on your boarding pass, which you can use as proof of membership (to access the priority security line, Premier Club and the in-flight entertainment Unlimited TV and More pack) till your new Premier Club Membership kit arrives.
Premier Club Memberships are generally non-refundable as stated in our Terms and Conditions. However, if a member purchases a Premier Club Membership in error, refund exceptions will be considered on a case by case basis. Members may visit an Hawaiian Airlines Airport Customer Service Agent to request the refund.
No. Premier Club Membership only grants access to Premier Clubs located in Honolulu, Hilo, Kona, Maui, and Lihue.
You may access The Plumeria Lounge by purchasing a lounge pass for $40 during check-in on the web, mobile, kiosk or with a lounge agent, subject to availability. Click here to learn more about The Plumeria Lounge.
The Premier Club Membership status will only print on your first segment. For your return flight, you will need to check-in with an agent and present your receipt to show proof of payment. The agent will extend the baggage waiver and the gate agent will honor your priority boarding on the flight.
Please allow up to 48 hours for your Premier Club Membership status to be updated in our reservations database. A Premier Club Membership Welcome Kit will be generated and delivered within 3 weeks. Included in the kit are your personalized Premier Club Membership card and 2 baggage tags.
To expedite your check-in experience, updates to your HawaiianMiles account are not allowed at this time. We encourage all members to log in to their HawaiianMiles account online at HawaiianAirlines.com or call our HawaiianMiles Service Center.
When you purchase a Premier Club Membership, we generate a Premier Club Kit which includes a Welcome Letter, a Premier Club Membership Card, and 2 personalized luggage tags. This kit will be mailed to the address we have on your HawaiianMiles account. If your information is not current, it is possible your kit will be delayed or you may not receive it.