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HOW TO: Redeem an eTravel Credit Online

This guide will show you how to purchase a ticket using an eTravel Credit Online.

You may have received this type of eTravel Credit from Hawaiian Airlines due to the following:

  • Credit issued by our Consumer Affairs Office
  • Credit due to a decrease in airfare

These types of eTravel Credits will always be accompanied with a letter explaining the redemption process along with the eTravel Credit number, redemption code, issued recepient and Terms and Conditions.

eTravel Credits are valid for the named traveler only. 

Step 1 - Visit www2.HawaiianAirlines.com/TravelCredit2

Go to http://www.hawaiianairlines.com/travelcredit2 and enter the Travel Credit number and redemption code.


Step 2 - Complete the "Find Flights" Menu

Complete the "Find Flights" form and ensure it meets the requirements of the eTravel Credit.


Step 3 - Select Flight

  • If your desired flight meets the eTravel Credit requirements, you will see a green dollar sign icon including the description of the discount on the top middle of the page.


Follow On-Screen Instructions

Confirm the Air Itinerary & Pricing reflects your discount.

From here you will fill in the passenger data and follow on screen instructions to complete the booking.


eTravel Credit Terms & Conditions:

  • Not applicable to vacation packages or cruise vacations.
  • Not applicable towards code share routes/flights that are operated by a carrier other than Hawaiian Airlines.
  • eTravel Credit will be applied to credit card used to purchase the ticket.
  • Person named on the eTravel Credit must be the traveler.
  • TCOs may not be combined.
  • Other restrictions apply
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