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HOW TO: Redeem Member Discounts (E-Certificates)

Member discounts are E-Certificates that can be redeemed online to book a reservation at a discounted price. Most member discounts are provided as an option to be applied on the  Flight Search page when:

Offer may not be combined with, applied to, or applied towards HawaiianMiles flight awards redeemed using HawaiianMiles. Additional restrictions may apply.

How To Redeem Member Discounts

Step 1

Go to HawaiianAirlines.com and click the “Sign in” link that is in the upper right corner.

Step 2

Login to Your HawaiianMiles Account.


Step 3

Select Discounts on the left navigation bar. Once you're on your HawaiianMiles dashboard, click the "Discounts" option listed in the left sidebar navigation.

Step 4

Select the Discount You'd Like to Use. Click the "Book Now" button of the member discount that you would like to redeem. You will also find the Terms and Condition link towards the bottom.

Step 5

Continue through the booking path to complete your reservation. Make sure your search criteria meet the restrictions for this particular discount. You will see the amount you saved on your payment page and the "Discount Applied" tag will show at the top.

General Restrictions

The restrictions below apply to all Hawaiian Airlines member discounts (E-Certificates). For restrictions on individual discounts, please log in to your HawaiianMiles account and view the "Terms & Conditions" specific to that discount.

  • Applicable to Hawaiian Airlines web fares only
  • Cannot be applied to tickets already purchased
  • Must meet all restrictions to be applied (route, booking period, travel period, number of passengers, etc.)
  • Not valid for multi-city bookings
  • Not valid for held reservations
  • Not valid for mileage bookings or dollar-mile bookings
  • Not valid for vacation packages
  • Cannot be combined with other discounts, promotional offers, or tour packages
  • Non-transferrable, no cash value
  • Other restrictions may apply


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