Treat yourself to priority boarding and early access to overhead compartments. And, the best part, the extra legroom.
Enjoy Preferred Seats on flights to North America (excluding New York) and all Neighbor Island routes. Preferred Seats will not be available on Hawaiian Airlines codeshare flights or on 'Ohana by Hawaiian.
Preferred Seat guests will enjoy the following benefits:
Preferred Seats fees vary based upon your flight route. Please review the charts below to see which one way fee applies to your travel itinerary.
NOTE: Advance sales are only available on our B717 aircrafts which are operated on our Neighbor Island flights. North America routes including Oakland, Phoenix, Sacramento and San Jose are operated using the B767 aircrafts and are available for purchase at the time of check-in only.
Where do you want to sit? Below we've listed all seats (by aircraft) that are reserved for our Preferred Seat guests. Now the hard part, would you prefer an aisle or window seat?
There are 7 Preferred Seats available for purchase on North American routes operated with our 767 aircraft. Seats may be purchased during check-in; seat locations vary by aircraft.
For some Hawaiian Airlines flights, the web is all you need—you can buy your Preferred Seats in advance online. On other flights, Preferred Seats will be available when you check in at the airport. Our codeshare partners have their own policies, so we’re not able to offer Preferred Seats on codeshare flights.
Read on for the where and when of purchasing.
You can buy Preferred Seats in advance on our Airbus A330 North America and International flights, and on our Boeing 717 Neighbor Island flights. For North America Boeing 767 flights, Preferred Seats are only available at the time of check-in via the web, kiosk or airport gate agent.
Note: Preferred Seats are not available on codeshare flights.
Note: Preferred Seats are not available on codeshare flights and international routes operated by 767 aircraft.
Click here Click here to learn more about your Pualani Elite benefits.
Preferred Seats are non-refundable.
For more information, click hereclick here for Preferred Seat Terms & Conditions.
Miles may not be used to upgrade a Preferred Seat.
Yes. Coach tickets that were purchased using HawaiianMiles can be upgraded to a Preferred Seat, however HawaiianMiles may not be used to purchase the Preferred Seat.
Can I use my eCertificate to purchase a Preferred Seat?
An eCertificate may only be used for the purchase of a ticket and will not be applied to the cost of Preferred Seat.
Gift certificates and/or gift cards cannot be used when purchasing Preferred Seat. For more information about gift certificates and gift cards, click here.
Customers who voluntarily cancel, or change their flight, itinerary, or cabin, will not be eligible for a refund. However, if a Preferred Seat is available on the new flight at the same time a flight change is made, the customer may secure the Preferred Seat using the original payment.
Advance sale of Preferred Seats are available online at HawaiianAirlines.com. Advance sales are only available on our B717 aircrafts which are operated on our Neighbor Island flights. North America routes include Phoenix, Sacramento, Oakland, and San Jose are operated on our B767 aircrafts and are available for purchase at the time of check-in only.
Currently your San Jose flight is operated on a 767 aircraft and not eligible for the advance sale. Preferred Seat sales will be available at check-in either online or at the airport kiosk within 24 hours of departure.
Discounts will be offered to our elite members but you may still list for a seat on the day of departure.Click here to learn more about your Pualani Elite benefits.
I just booked a flight from Lihue to JFK and purchased Preferred Seats for my Neighbor Island and North America flights, I now need to cancel my flights; can I get a refund for all Preferred Seat segments?
If your travel is at least 7 days out and you are canceling your flight and Preferred Seats within 24 hours of booking, please let us know you purchased the Preferred Seats and would like it to be included in the refund. Cancellations outside of 24 hours within booking or travel that is booked less than 7 days out will not be eligible for the refund.
You will be charged for the ticket change and the fare difference. If the Preferred Seat is available on the new flight you may select the Preferred Seat at no additional charge. If the Preferred Seat is not available you will forfeit the fee collected for the seat. Unused payment may not be used for future flights.